Callum Thomas
Writer,
Content writer, drinker of tea and pub attendee. Often in combination.
Everything You Need to Know About Google My Business
Without an online presence, does your business even exist? Probably not to...
Why Do You Need a Social Media CRM Platform?
These days, power lies with the customer. Markets have never been as...
How to Create Smart Social Media Goals You Can Reach
There is a wealth of metrics and areas of social media activity...
Smart Social Media KPIs for a Strategy That Converts
You would be hard pressed to find a business nowadays that doesn’t...
A Beginner’s Guide to Twitter Analytics
How valuable is your social strategy? Obviously, what you want to measure...
Tips on Executing a Social Media Customer Service Strategy
Business is all about making connections. Customers are a part of your...