NapoleonCat – Your Social Media Team’s Best Alternative to Hootsuite
Intro
A universal social media tool doesn’t exist – it all comes down to one’s specific goals and needs. NapoleonCat is a social media management tool for marketing, community management, and customer success teams. The platform offers solutions for many social networks: Facebook, Instagram, Twitter, LinkedIn, YouTube, and Google My Business.
At NapoleonCat, we take pride in our friendly, accessible, and speedy Customer Success team. But let’s get straight to the point – it’s time to compare our tool to Hootsuite.
Two powerful social media tools
It’s important to state that both NapoleonCat and Hootsuite offer versatile social media management platforms. In both cases, it’s as if many separate tools were combined into a social media management powerhouse.
Both tools have fundamental features, including:
- Social inboxes for moderating multiple accounts in one place,
- In-depth analytics and reporting,
- Publishers that schedule and publish content to social media,
That said, NapoleonCat and Hootsuite are not the same, and it’s worth knowing the difference between the two (besides the obvious – different animals in the logo).
| NapoleonCat | Hootsuite | |
|---|---|---|
| Bussiness plan | $306/mo 35 profiles, 10 users *customizable plan | $599/mo 35 profiles, 5-10 users *fixed plan |
| Supported platforms | Facebook, Instagram, Twitter, LinkedIn, YouTube, Google My Bussiness, Google Analytics | Facebook, Instagram, Twitter, Linkedin, Pinterest, YouTube |
| Main focus | Moderation, automated customer service, analytics, automated reporting | Publishing & analytics |
| Social Inbox |  | |
| Inbox collaboration | | |
| Analytics | | |
| Competitive analysis | |  Add-on available in Enterprise plans (+600$/mo) |
| Automated customer service | Including Facebook & Instagram Ads | |
| Automated reports (own profiles) | | |
| Automated reports (competitors’ profiles) | | |
| Cross-platform post scheduling | | |
| Mobile app | | |
| Customer support | Website chat, email, call, socials | Call, email, socials |
| 1-on-1 onboarding training | Available to anyone | On-demand or avilable in higher plans |
| Customer solutions (individual plans) | | |
| No credit card required during sign up | | |
| Set-up process | Easy, takes only a few minutes | Long and complicated |
Try NapoleonCat now, or keep reading
Try NapoleonCat free for 14 days. No credit card required.
Mats Genberg
Genberg & CoIt’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
Colin Wayne
Redline SteelWe have enjoyed using NapoleonCat the past few years, and think the platform, especially the automation feature, has been a vital key to our success.
Nate Andreshak
AlldaydirectI use NapoleonCat for one main reason and it works perfectly. It pulls all comments from all dark posts into one inbox.
Flexible pricing plans, more affordable for teams
Both tools’ plans start at around $20/month. Hootsuite is affordable, given that it’s used by one team member only. When it comes to plans for bigger teams, it gets very expensive. A plan that allows 5-10 users to manage up to 35 social media accounts is a whopping $599/month. In NapoleonCat, the equivalent of that plan would cost you $306/month. Our pricing is fully customizable – you only pay for what you need. You can upgrade or downgrade at any time.
Check out NapoleonCat’s pricing here and see for yourself →
Quick setup
Starting your free NapoleonCat trial and connecting your profiles takes less than 5 minutes. A credit card is not required to start the trial. Once you add a Facebook profile, you also will be able to quickly connect your Instagram accounts.
Creating a Hootsuite account is a long process that requires providing your credit card information. You also have to connect your Facebook and Instagram accounts separately. The whole process just seems a bit convoluted and definitely too long.
Social customer service has never been easier
Automation tools are becoming more and more popular, mainly due to the overwhelming amount of social traffic. NapoleonCat offers the unique feature of automated moderation. Our Automoderation tool works a lot like an assistant moderator that can take a lot of repetitive tasks off your team’s shoulders. It allows you to define triggers (e.g. a comment including offensive language) that set off automatic actions (e.g. hide the comment).
Here are some other uses of automated moderation:
- answering specific questions based on specific keywords and phrases of your choice
- hiding dark post comments that include links
The best thing is that you can create as many Automoderation rules as you’d like. This way, you can combine your human customer service forces with automated solutions, effectively bringing down response time and keeping your customers happy.
You can read more about our Automoderation feature here →
In-depth analytics
With NapoleonCat’s Analytics feature, you will be able to access in-depth insights about your social media performance across different platforms.
But that’s not all. Using NapoleonCat’s Analytics, you will also be able to analyze any other public social media profile, e.g. your competitors’ accounts. This can be a huge time saver when it comes to crafting your own social media strategy – figuring out what and when to post based on solid competitive analysis.
Customer satisfaction
is our #1 priority
At NapoleonCat, we have the best Customer Success team app users could ask for. Our average response time is around 3 minutes and we’re always here to help all of our customers – big and small – with troubleshooting or special requests.
Try NapoleonCat free for 14 days. No credit card required.