Customer Success Advisor (Sales Focus)

NapoleonCat is a B2B SaaS social media marketing startup with customers on seven continents. We help brands conquer social media by offering marketers an array of tools for social customer care, analytics and reporting. 

Are you a people-centric problem solver with excellent English? Do you want to expand your skill set in a dynamic startup environment?

As we expand globally we are looking for a dynamic and goal-oriented person to join us on our mission for position: Customer Success Advisor (sales focus)

We’re looking for:

• 2+ years customer success, account management or sales experience, ideally in a SaaS or software company
• Excellent in English – written and spoken
• Business oriented, results and KPI driven person with great written, verbal and interpersonal communication skills
• Empathetic attitude with a desire to help prospects reach their goals, and able to handle objections in a positive manner
• Strong presentation and demo skills
• Able to cooperate in a team environment
• Eager and able to quickly learn new tools and processes – we use a stack of business tools that help us manage and automate our work
• Social media knowledge is plus

As Customer Success Advisor (Sales Focus) at NapoleonCat you will:

• Build relationships with potential clients
• Lead product demonstrations for our internal prospects and help them achieve success with NapoleonCat during the trial period
• Suggest product improvements based on feedback
• Proactively cooperate in improving our sales processes

Perks of the job:

• Working in a fast-moving business that’s growing internationally
• Access to private healthcare and a self-development budget
• Sales-based commission in addition to a competitive salary
• Friendly team and office in central Warsaw
• We try not to overdo with dailies, standups etc., and concentrate on getting the job done.

Let’s meet up, chat, and get to work!

Send us your CV to careers@napoleoncat.com

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